Legal Notice

In compliance with Article 10 of Decree-Law no. 7/2004 of 7 January, which transposes Directive no. 2000/31/EC of the European Parliament and of the Council of 8 June 2000 into national law, relating to certain legal aspects of information society services, in particular electronic commerce, in the internal market, the identifying details of the company that owns the domain nextlevelhotels.pt are set out below: 

  • Corporate Name: URBISRELAX LDA.
  • Tax ID: 517402297
  • Registered office: R. do Conde de Redondo, 16 1150-186 Lisboa, Portugal
  • Telephone: +351 210 191 120 (call to the national fixed network)
  • e-mail address: info@nextlevelhotels.pt
  • National Register of Tourism Enterprises: RNET 7102
  1. All content made available on this website is the property of URBISRELAX LDA., and its reproduction, download, modification or reuse, in whole or in part, is expressly prohibited without the prior and express authorisation of said entity.
  2. URBISRELAX LDA. assumes no direct or indirect liability for the use made of the website by the user, who is solely responsible for its use.
  3. URBISRELAX LDA. does not guarantee to users:

(i) that the content provided is free from errors or inaccuracies;

(ii) the absence of viruses or other elements likely to cause damage to users’ computer systems or to the server where the website is hosted;

(iii) the usefulness, adequacy or results obtained through the content presented;

(iv) any damages or losses caused to the user or third parties as a result of non-compliance with the conditions defined by URBISRELAX LDA., namely through the exploitation of vulnerabilities in the security systems.

  1. URBISRELAX LDA. does not guarantee that the website will operate continuously, permanently or without faults, and cannot be held liable for interruptions, suspensions, technical errors or anomalies that may occur during access.
  2. Neither URBISRELAX LDA., nor its representatives, collaborators or employees may, under any circumstances, be held liable for damages, losses or harm, whether direct or indirect, incidental, special, punitive or of any other nature, including, without limitation, loss of profits, revenue, data or replacement costs, resulting from the use of the website, whether based on contractual or non-contractual liability, even where fault exists, including errors or omissions in the content made available by any means through the website.

Whenever the website contains links to third-party websites, the user acknowledges that URBISRELAX LDA. has no duty to monitor the truthfulness, accuracy or credibility of their content, and access to such websites is undertaken at the user’s sole risk, with URBISRELAX LDA. assuming no responsibility for them.

Copyright / Intellectual Property

  1. All intellectual property rights associated with the website, including, but not limited to, software, source and object code, workflows, user interfaces, copyrights, trademarks, logos, texts, images, graphic elements, designs, know-how and trade secrets, are and shall remain the exclusive property of URBISRELAX LDA. or, where URBISRELAX LDA. holds a duly licensed right of use, of their original owner.
  2. The user is expressly prohibited from, namely:
    1. copying, reproducing, distributing, transmitting, selling, licensing, publishing, storing in databases, displaying, publicly performing, modifying, creating derivative works, uploading, editing, framing, renting, lending, sublicensing or exploiting, in any manner, the website or its content;
    2. using website content or elements to create databases of any kind;
    3. copying, translating, disassembling, decompiling, adapting or attempting to obtain the source code or object code, in whole or in part, through reverse engineering or by any other means;
    4. using automated data collection tools, such as robots, viruses, worms or other mechanisms intended to extract information, as well as attempting to interfere with, compromise or impair the security or operation of the website;
    5. circumventing, disabling or manipulating any security mechanisms associated with the website or its content;
    6. using content files or other elements of the website to build any type of database;
    7. removing confidentiality or intellectual property notices;
    8. encouraging or assisting third parties to engage in any of the above conduct.

The user undertakes to fully indemnify URBISRELAX LDA. for any damages, costs or expenses arising from claims brought by third parties due to the infringement of rights, namely intellectual property rights.

Alternative Consumer Dispute Resolution

In the event of a consumer dispute, and in compliance with Article 18 of Law no. 144/2015 of 8 September, the consumer may resort to the following Alternative Dispute Resolution Entities:

Lisbon Consumer Conflict Arbitration Centre (CACCL).
Address: Rua dos Douradores, no. 116 – 2nd floor, 1100-207 Lisbon
Website: www.centroarbitragemlisboa.pt

For the resolution of consumer disputes arising from services provided online, you may also use the Online Dispute Resolution (ODR) platform, accessible at: http://ec.europa.eu/consumers/odr/.

For further information, please consult the Consumer Portal at www.consumidor.gov.pt.

Privacy Policy, Cookies and Terms of Use

The Privacy Policy, Cookies Policy and Terms and Conditions of Use of this website are available in separate, duly identified documents, accessible through the website.

Access to, browsing and use of the website imply knowledge and/or acceptance of the aforementioned documents, under the terms set out therein.

Terms and conditions

In accordance with Article 10 of Law 34/2002, of July 11th, on the Information Society and Electronic Commerce Services, the following is the identification data of the company that owns the domain nextlevelhotels.pt:

 

  • Corporate Name: URBISRELAX LDA.
  • Tax ID: 517402297
  • Registered office: R. do Conde de Redondo, 16 1150-186 Lisboa, Portugal
  • Telephone: +351 210 191 120
  • e-mail address: info@nextlevelhotels.pt
  • Registration Details in the Central Mercantile Register:

 

The user is solely responsible for the use of the services, links and hypertext included on this website. URBISRELAX LDA. is not responsible for the illegitimate use that third parties may make of said material.

Nor URBISRELAX LDA. or any other party involved in the creation, production or supply of this website will be responsible for the damages, costs, losses or direct responsibilities nor the indirect or punitive unforeseen events that could occur due to the access or use of this website.

URBISRELAX LDA. does not guarantee the accuracy of the material contained on this website. Also, URBISRELAX LDA. will not be responsible for the damages or virus that could infect your computer or any other device of yours due to the use or download of any material on the website.

Copyright

All the audio-visual material, trademarks or any element subject to intellectual or industrial property included on this website belongs to URBISRELAX LDA., or has enough rights for its use. The reproduction of said material is only allowed exclusively for personal use and any unauthorised modification, copy, rental, loan, transmission or diffusion is strictly prohibited.

Privacy

URBISRELAX LDA. informs you that all the personal data received through any form on this website will be handled with the most strict confidentiality in accordance with the entity’s privacy policy as well as with Organic Law 15/1999, of December 13th, of Personal Data Protection. This data will be included in a file which is registered at the Registro General de la Agencia de Protección de Datos (General Registry of the Data Protection Agency). The main purpose of its creation, existence and maintenance is the handling of personal data with the objective of being able to manage the accommodation bookings that are made on this website or to send promotional messages. The recipients of this information are all assigned, registered, holders and contributors of all the departments and associated bodies in which the entity is organised, as well as the official bodies that require the assignment by law. Through the submission of the form, the sender agrees to the automated and documentary data processing of the details included on our database. We may use third-party service providers to process your personal information on our behalf. For example, we may share some information about you with these third parties so that they can contact you directly by e-mail regarding your stay (for example: to obtain post stay reviews about your travel experience). URBISRELAX LDA. informs you that you have the right to access, modify and cancel your details as well as to notify any alteration or modification which may occur. To exercise such rights and any clarification, you can send an e-mail to: info@nextlevelhotels.pt.