Legal Notice

In compliance with Article 10 of Decree-Law no. 7/2004 of 7 January, which transposes Directive no. 2000/31/EC of the European Parliament and of the Council of 8 June 2000 into national law, relating to certain legal aspects of information society services, in particular electronic commerce, in the internal market, the identifying details of the company that owns the domain nextlevelhotels.pt are set out below: 

  • Corporate Name: URBISRELAX LDA.
  • Tax ID: 517402297
  • Registered office: R. do Conde de Redondo, 16 1150-186 Lisboa, Portugal
  • Telephone: +351 210 191 120 (call to the national fixed network)
  • e-mail address: info@nextlevelhotels.pt
  • National Register of Tourism Enterprises: RNET 7102
  1. All content made available on this website is the property of URBISRELAX LDA., and its reproduction, download, modification or reuse, in whole or in part, is expressly prohibited without the prior and express authorisation of said entity.
  2. URBISRELAX LDA. assumes no direct or indirect liability for the use made of the website by the user, who is solely responsible for its use.
  3. URBISRELAX LDA. does not guarantee to users:

(i) that the content provided is free from errors or inaccuracies;

(ii) the absence of viruses or other elements likely to cause damage to users’ computer systems or to the server where the website is hosted;

(iii) the usefulness, adequacy or results obtained through the content presented;

(iv) any damages or losses caused to the user or third parties as a result of non-compliance with the conditions defined by URBISRELAX LDA., namely through the exploitation of vulnerabilities in the security systems.

  1. URBISRELAX LDA. does not guarantee that the website will operate continuously, permanently or without faults, and cannot be held liable for interruptions, suspensions, technical errors or anomalies that may occur during access.
  2. Neither URBISRELAX LDA., nor its representatives, collaborators or employees may, under any circumstances, be held liable for damages, losses or harm, whether direct or indirect, incidental, special, punitive or of any other nature, including, without limitation, loss of profits, revenue, data or replacement costs, resulting from the use of the website, whether based on contractual or non-contractual liability, even where fault exists, including errors or omissions in the content made available by any means through the website.

Whenever the website contains links to third-party websites, the user acknowledges that URBISRELAX LDA. has no duty to monitor the truthfulness, accuracy or credibility of their content, and access to such websites is undertaken at the user’s sole risk, with URBISRELAX LDA. assuming no responsibility for them.

Copyright / Intellectual Property

  1. All intellectual property rights associated with the website, including, but not limited to, software, source and object code, workflows, user interfaces, copyrights, trademarks, logos, texts, images, graphic elements, designs, know-how and trade secrets, are and shall remain the exclusive property of URBISRELAX LDA. or, where URBISRELAX LDA. holds a duly licensed right of use, of their original owner.
  2. The user is expressly prohibited from, namely:
    1. copying, reproducing, distributing, transmitting, selling, licensing, publishing, storing in databases, displaying, publicly performing, modifying, creating derivative works, uploading, editing, framing, renting, lending, sublicensing or exploiting, in any manner, the website or its content;
    2. using website content or elements to create databases of any kind;
    3. copying, translating, disassembling, decompiling, adapting or attempting to obtain the source code or object code, in whole or in part, through reverse engineering or by any other means;
    4. using automated data collection tools, such as robots, viruses, worms or other mechanisms intended to extract information, as well as attempting to interfere with, compromise or impair the security or operation of the website;
    5. circumventing, disabling or manipulating any security mechanisms associated with the website or its content;
    6. using content files or other elements of the website to build any type of database;
    7. removing confidentiality or intellectual property notices;
    8. encouraging or assisting third parties to engage in any of the above conduct.

The user undertakes to fully indemnify URBISRELAX LDA. for any damages, costs or expenses arising from claims brought by third parties due to the infringement of rights, namely intellectual property rights.

Alternative Consumer Dispute Resolution

In the event of a consumer dispute, and in compliance with Article 18 of Law no. 144/2015 of 8 September, the consumer may resort to the following Alternative Dispute Resolution Entities:

Lisbon Consumer Conflict Arbitration Centre (CACCL).
Address: Rua dos Douradores, no. 116 – 2nd floor, 1100-207 Lisbon
Website: www.centroarbitragemlisboa.pt

For the resolution of consumer disputes arising from services provided online, you may also use the Online Dispute Resolution (ODR) platform, accessible at: http://ec.europa.eu/consumers/odr/.

For further information, please consult the Consumer Portal at www.consumidor.gov.pt.

Privacy Policy, Cookies and Terms of Use

The Privacy Policy, Cookies Policy and Terms and Conditions of Use of this website are available in separate, duly identified documents, accessible through the website.

Access to, browsing and use of the website imply knowledge and/or acceptance of the aforementioned documents, under the terms set out therein.

Applicable law

This contractual relationship, as well as these Terms and Conditions, shall be governed by Portuguese law.

Time of card charge

When selecting payment by credit or debit card, the guest will be charged in accordance with the conditions of the rate selected at the time of booking. The charge may be made at the time of booking, at a later prepayment stage, or upon check-in, as applicable.